Welcome To Mount Fuji



 

Customer Service

  • Shipping & Delivery

    The delivery address for the item(s) purchased shall follow a per transaction basis. You need to provide the corresponding correct and complete address where the item(s) should be delivered. Delivery within Singapore shall take one (1) to three (3) business days. Provincial area deliveries will have a duration of five (5) to seven (7) business days.

    The website receives orders 24/7 but our warehouse pick up has a cut off of period of 2:00PM from Mondays through Fridays only. All orders placed before the cut off time will be processed and picked up from our warehouse on the same day.

  • Privacy & Security

    mountfuji.com.sg uses Secure Sockets Layer (SSL) system to ensure that all information provided by the user is protected from any unauthorized access.

  • Returns & Replacements

    User has the option to return the defective/damaged purchased merchandise within seven (7) days on the following conditions:

    • The item is in its original packaging.
    • The item has no visible damage.
    • The item is unworn and/or unused, except for underwear and other intimate apparel which cannot be returned to maintain the hygienic quality of mountfuji.com.sg products.
  • Ordering

    Ordering is available on mountfuji.com.sg online store only.

  • Payment, Pricing & Promotions

    If you wish to pay cash upon delivery of your orders, you will need to agree on the Terms of Agreement that will appear upon checkout (See italicized statements below). By ticking the box at the end of the agreement, customers agree to pay in full amount and accept all items included in the invoice. Please note that COD Service is available only for delivery addresses inside Singapore.

  • Viewing Orders

    You can view your orders here in our website.

  • Updating Account Information

    In order to access some features of the Site, you may have to create an account. You may never use another individual's account without permission. When creating your account, you must provide accurate, current and complete information. If any information provided by you is untrue, inaccurate, not current, or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your membership and/or access to the Site. You are solely responsible for the activity that occurs on your account and you must keep your password secure. You must notify immediately of any breach of security or unauthorized use of your account. You are solely responsible for maintaining the confidentiality of your username and password and for any and all activities that are conducted through your account.